Data We Collect and How We Use It
We collect three categories of information. First, account registration data: your name, email address, date of birth, and the phone number you use to receive your account OTP. Second, payment transaction data: when you deposit or withdraw via JazzCash, Easypaisa, or Raast, we record the transaction
-
1
reference, amount, and wallet number so we can match payments to your account and handle any disputes. Third, device and session data: your IP address, browser type, and session timestamps, which we use to detect unusual login activity and keep your account secure. We do not
-
2
sell your personal data to third parties. We share it only with payment processors — including the local rails you use, JazzCash, Easypaisa, Raast — and with fraud-prevention services, strictly to operate the platform. Data shared with payment partners is limited to what each transaction requires.
-
3
We retain your account data for as long as your account is active and for a reasonable period after closure to meet any regulatory obligations that apply in eligible regions. You can ask us to delete your data at any time by contacting our support team,
-
4
subject to any retention obligations that apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.